Designing a Digital Museum Exhibit in Riyadh

Role:

UX Designer

Client: 

General Secretariat of the National Risk Council (GSNRC)

Team:

Peach (UX Design)
Nadine Macdonald (UX Design)
Scott Penner (Game Design)

Timeline: 

August 2023 - December 2023

Overview

Problem

The GSNRC needed a museum exhibit on Resilience planning and research for the centerpiece of an upcoming conference.

Project Goal

The exhibit's objective is to demonstrating the GSNRC's role in Saudi Arabia, as well as to inspire civilians and world dignitaries alike to learn about and participate in resilience planning.

Solution

We created an interactive exhibit with six specific stations that correspond with the Six Phases of the Resilience Cycle, developed by the GSNRC. Users learned about each phase and had the opportunity to apply their knowledge in a real world scenario that we presented - using computer vision, touch interactivity and game building.

Remote Preparation and Designs

Exhibit Research
We studied variables that influenced holding time and engagement rates such as sensory information, technological novelty, user connection and open endedness. We identified and aimed to cater to the diverse preferences of the five types of museum goers: explorers, facilitators, experience seekers, professionals, and rechargers. Last, we drew inspiration from TeamLab, Culture Spaces, Moment Factory, Float 4, Disney

Client Requests

Our content and exhibit blueprint had some limitations in order to honor our client's requests. This included no negative imagery or simulations, entirely animated and original content, no humans portrayed, no specific geographic region, and a room size of 10x20m. We were cognizant to work within budget constraints.  

Content Review

Our team read and reviewed hundreds of documents written by the Saudi Arabian National Risk Council, delving into the intricacies of developing Resilience Planning. Our task was to distill a compelling narrative from this information, to ensure an engaging experience for all users.

Mapping the Exhibit

We structured the exhibit with six stations aligning with the Six Phases of the Resilience Cycle. Each phase features an introduction, an immersive activity allowing users to apply their new knowledge in a relevant simulation, and an outro video summarizing key facts and figures for those interested in a deeper exploration. In addition to this, we designed and stylized the outside of the exhibit, entryway and exit.

On Site in Riyadh 

Construction

Upon our arrival in Riyadh after an 18-hour flight, we had the opportunity to visit the manufacturing facility where the exhibit was under construction. Witnessing precision tasks such as steel cutting, wall installation, and laser cutting of wooden maps was a remarkable experience. Interacting with the skilled team behind the project underscored the tangible realization of our conceptual ideas.

Installation

The construction team efficiently installed the exhibit components into the conference venue space, including screens, projections, and maps. Simultaneously, we addressed last-minute bugs in collaboration with the development team.

User Testing

We had twenty-four hours to execute user testing of the entire exhibit. We worked along side a team of five developers, giving them feedback on functionality, bugs and successes. We became fast friends despite any language barriers.

Final Results  

Our efforts resulted in a success that was marked by excellent feedback from both the client and museum-goers alike. Notably, the exhibit exceeded expectations with a remarkable user hold time of twenty minutes, emphasizing its engaging nature. We achieved success in developing a curriculum that efficiently educated visitors on the critical importance of resilience planning. This positive reception underscores the impact of our collaborative work in delivering an impactful and informative experience.